Assisted Living at Encore at Wilmington

Frequently Asked Questions

• Will I have the freedom and ability to stay connected with family, community, and friends?

  Yes! At Encore at Wilmington, you always have choice, flexibility, and control over everything you do. You’ll have the freedom to stay connected to the area and be close to the ones you love, while at the same time enjoying all the advantages of residing in a friendly and welcoming senior living community that nourishes your well-being, surrounds you with loving care, and supports the interests and passions that bring meaning to your life.

• What's it like to move into a senior living community?

  Sometimes people think that moving into a retirement community means they’ll have to give up things they find valuable. The truth is, the only things you’ll be giving up are the things that slow you down, hold you back, and keep you from living your very best retirement life. Encore at Wilmington offers a wide variety of premier services and amenities—lawn care; grounds maintenance; complete maintenance of your residence; chef-prepared, restaurant style dining; a full calendar of social, recreational, and educational activities; health, wellness and fitness opportunities; transportation; round-the-clock staffing; and lots more. Not to mention, it’s just a fun, caring place to be! Ask the residents of Encore at Wilmington, and we’re pretty sure they’ll tell you, moving into this retirement community was one of the best decisions they ever made.

• Do you allow pets?

  Yes! Encore at Wilmington is a pet-friendly community. We know that you love your pets. They’re members of your family, and here, family is always welcome!

• Does the community offer any benefits to veterans?

  Yes! Our community proudly honors those who have served and live in our community. As our Veteran residents enter our community, we proudly showcase their military photo or photo of choice. This ensures that they receive the recognition they deserve. We also provide our Veterans with a 5% discount in our Independent Living and Assisted Living communities. Please contact our community’s Marketing Director to fill out the required paperwork to receive this Veterans discount.

  ** This discount is available exclusively to the Veteran and cannot be extended to the Veteran’s partner.

• What is Assisted Living at Encore at Wilmington in Wilmington, Delaware?

  Encore at Wilmington is an Assisted Living community in Wilmington, Delaware, for older adults who want to remain as independent as possible while receiving personalized help with daily activities. Each resident receives support based on their individual needs, preferences, and routines.

• Where is Encore at Wilmington Assisted Living located?

  Encore at Wilmington is located at 2723 Shipley Road in Wilmington, Delaware. Our New Castle County location is convenient for families in Wilmington and surrounding Delaware communities.

• What types of assistance are available?

  Our team can assist with activities of daily living, including bathing, dressing, grooming, medication management, and other personal care needs. Residents choose the support that is right for them while continuing to do as much as possible independently.

• Does Encore at Wilmington Assisted Living have staff available around the clock?

  Yes. Encore at Wilmington provides 24 hour staffing, an emergency call response system, and onsite security. Our dedicated wellness team is supervised by a registered nurse, and our Medical Director is onsite weekly.

• Are Assisted Living apartments private?

  Yes. All Assisted Living residences at Encore at Wilmington are private. Studio, alcove, and one bedroom floor plans are available, subject to current availability.

• What features are included in the apartments?

  Each residence includes wall to wall carpeting or LVT, window treatments, individual temperature control, and a private full bathroom. Bathrooms feature step in showers with safety bars and built in seating.

• What is included in Assisted Living at Encore at Wilmington?

  The monthly fee includes three chef prepared meals daily, weekly housekeeping, flat linen service, basic cable television, utilities except telephone, scheduled transportation, building and grounds maintenance, snow removal, activities, amenities, 24 hour staffing, and an emergency call response system. Personal care services may vary according to each resident’s assessed needs. Our team can provide a personalized pricing review.

• How much does Assisted Living at Encore at Wilmington cost?

  The cost of Assisted Living at Encore at Wilmington varies based on the apartment selected and the level of support needed. Current apartment pricing and availability may change, so we recommend contacting our Wilmington team for the most accurate information and a personalized cost estimate.

• How are care needs determined?

  Before moving in, our wellness team completes an assessment to understand the prospective resident’s health, routines, preferences, and support needs. This helps us determine whether Encore at Wilmington is the right fit and develop an individualized plan of care.

• Can care services change if a resident’s needs change?

  Yes. Care needs can change over time. Our team monitors each resident’s well being and communicates with the resident and family when additional support or a reassessment may be appropriate.

• Are meals included in Encore at Wilmington Assisted Living?

  Yes. Assisted Living residents enjoy breakfast, lunch, and dinner seven days a week. Our chef created menus include fresh, seasonal selections and a variety of daily choices. We can also accommodate many special dietary requirements.

• What activities are available?

  Residents can participate in special interest clubs, social groups, exercise and wellness programs, scheduled outings, lifelong learning opportunities, lectures, entertainment, and monthly resident town hall meetings. Participation is always a personal choice.

• Does Encore at Wilmington Assisted Living provide transportation?

  Yes. Scheduled transportation is included for Assisted Living residents. Our team can explain the transportation schedule, available destinations, and how residents arrange a ride.

• Can residents bring their own furniture and belongings?

  Yes. Residents are encouraged to furnish and decorate their apartments with familiar belongings that make their new residence feel like home. Our team can provide apartment measurements and help families plan for moving day.

• Is Encore at Wilmington a pet friendly Assisted Living community?

  Yes. Encore at Wilmington is a pet friendly Assisted Living community in Wilmington, Delaware. Because pets are important members of the family, we welcome them in accordance with community guidelines. Our team can provide details about pet requirements.

• Can couples live together in Assisted Living?

  Couples may be able to live together depending on their individual care needs, the apartment selected, and current availability. Our team will meet with both individuals to help determine the best option.

• Does Encore at Wilmington offer temporary Assisted Living or respite care?

  Yes. Encore at Wilmington offers 30 day respite stays in Wilmington, Delaware, subject to availability. Respite care can help when a family caregiver needs temporary support or when someone wants to experience community living before making a permanent move.

• Can residents transition to Skilled Nursing or rehabilitation if needed?

  Yes. In addition to Assisted Living, Encore at Wilmington offers Skilled Nursing and Short Term Rehabilitation on the Wilmington campus. Having multiple levels of care available can provide added reassurance if a resident’s needs change.

• Does Encore at Wilmington offer a veterans discount?

  Yes. Eligible veterans living in Assisted Living receive a 5 percent discount after completing the required paperwork. The discount applies only to the veteran and does not extend to the veteran’s spouse or partner.

• How quickly can someone move into Assisted Living?

  The timeline depends on apartment availability, completion of the required assessment and paperwork, and the resident’s individual circumstances. Our team can guide families through every step and help coordinate a smooth transition.

• What makes Encore at Wilmington different from other Assisted Living communities near Wilmington?

  Encore at Wilmington combines private residences, personalized support, restaurant style dining, enriching activities, scheduled transportation, and access to additional levels of care on one campus. Our goal is to provide a welcoming community where residents can receive the help they need while continuing to live life their way.

• How do I schedule an Assisted Living tour at Encore at Wilmington?

  The best way to experience Encore at Wilmington is to visit our Wilmington community, meet the team, explore a private apartment, and learn more about daily life. Call 302 775 9380 to speak with our team or schedule a personal tour.